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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Antonio Velazquez

September 9, 2023

5  out of  5 rating by Antonio Velazquez
"To: State Farm INC… @ Rafael Parker (AGENT) From: Antonio Velazquez (CLIENT) It is with great pleasure and enthusiasm that I share with you my sincere gratitude and appreciation for the years of fabulous service I have received from the Rafael Parker insurance agency. I have several policies with the said agency and have complete comfort and confidence with my policies and scheduled plans. The ability to email, text or call and receive 24-hour service has proven to be very valuable. All questions financial or protection related have always been well explained and exacted. In closing, I would like to thank State Farm representative Liliana Lopez for her outstanding service. Her dedication to the clients’ wellbeing as it pertains to today and the future is paramount. Thank you, Liliana, for putting so much effort into making sure my insurance needs were well secured. Your dedication and service are a big reason I have been and will continue to be a State Farm client. Thank you, Gracias. Antonio Velazquez."

jon finn

June 6, 2023

5  out of  5 rating by jon finn
"Jose is the insurance goat!! Jokes aside, loved the service here and really felt like my needs were catered too. Really friendly folks here that get the job done and listen to what you say. Thank you!"

Eric R.

May 22, 2023

5  out of  5 rating by Eric R.
"Jose Parker was professional and expedient in all of his responses and was able to quickly show me how I could have the coverage I had for less money! 10/10 experience"

rida shahkar

May 19, 2023

5  out of  5 rating by rida shahkar
"Jose Parker helped me in overall process. I highly recommend to work with him. It was smooth and easy. Much appreciated."

Evangelina Tontz

May 12, 2023

5  out of  5 rating by Evangelina Tontz
"Thanks to Jose Parker for the profesional and prompt service in finding us excellent and reliable home insurance for our rental property in San Antonio Texas. I look for ward to a long term relationship with State Farm."

nvp 321

January 28, 2023

5  out of  5 rating by nvp 321
"Love this agency! Wendy is so friendly and helpful!"

Nisreen Anjum

January 22, 2023

5  out of  5 rating by Nisreen Anjum
"Great experience!"

Elias Florido

January 17, 2023

5  out of  5 rating by Elias Florido
"Great customer service! Wendy C. treats like family every time we call or come by!"

Lakeview Apartments

December 16, 2022

5  out of  5 rating by Lakeview Apartments
"Wendy Castillo went above and beyond helping my client with her renters insurance policy. She got it taken care of so quickly it made her move in process so smooth and quick. Thank you!!"

Debra Myers

December 5, 2022

5  out of  5 rating by Debra Myers
"I highly recommend working with Wendy at this StateFarm office. She provided excellent service and is very friendly. State Farm gave me much lower rates than my previous insurance company (won't mention names, but *cough - gecko*. ) Very happy with my service there while in Texas, and have stayed with State Farm after moving to the east coast with a great experience here too."

Andrew Montes

December 3, 2022

5  out of  5 rating by Andrew Montes
"I have had policies with Nayeli for years now and she has been nothing short of amazing! She makes sure my family and I are taken care of and is an awesome agent. I highly recommend her if you are shopping around!"

Iván De Jesús Diaz Iñiguez

December 3, 2022

5  out of  5 rating by Iván De Jesús Diaz Iñiguez
"They have excellent customer service and better prices not to mention that the employees are very friendly"

Alejandra Urcid

December 2, 2022

5  out of  5 rating by Alejandra Urcid
"GREAT customer we services provided by Liliana, she went above and beyond with my case. Highly recommend and ask for her she’s de best!!!!!"

Magda Diaz

December 2, 2022

5  out of  5 rating by Magda Diaz
"(Translated by Google) Excellent customer service (Original) Excelente atención a cliente"

Beatriz Suarez

December 2, 2022

5  out of  5 rating by Beatriz Suarez
"(Translated by Google) Excellent service, (Original) Excelen service,"

Miguel Avila

December 2, 2022

5  out of  5 rating by Miguel Avila
"Excellence service, my agent is Nayeli Evans and I highly recommend her and the agency that she represents!"

Allee Pence

November 18, 2022

5  out of  5 rating by Allee Pence
"I got so blessed that Jose was the person who helped me get car insurance and renter insurance! He explained everything so well to me and really helped me feel secure in my options and choices! So happy with my choice to go with State Farm and Jose!"

David “DDEEEE” Diaz

November 14, 2022

5  out of  5 rating by David “DDEEEE” Diaz
"The service here is absolutely amazing! Although everyone is always so nice and willing to go the extra mile, I just can’t help but point out one of their rockstars, NAYELI EVANS!! She is always super helpful, answers all of my questions without hesitation, and always does so with a smile. If you want great service you can’t ever go wrong working with her. P.S: She needs a bonus 👏 Thank you!"

Azucena Torres-Garcia

November 10, 2022

5  out of  5 rating by Azucena Torres-Garcia
"First time here and couldn’t be more happy, all staff was kind. Thank you Nayeli for your patience and for helping us get our insurance set up. 😊"

Isaac Hinojosa

November 7, 2022

5  out of  5 rating by Isaac Hinojosa
"WOW! Reached out about renters insurance expecting it to be a real pain, but Lily Ramirez made the experience simple and efficient. Highly recommend her assistance."

Rob Todd

November 2, 2022

5  out of  5 rating by Rob Todd
"Nayeli Evans is a very kind and friendly person who will find you exactly what you need. I highly recommend her as your agent."

Luis Moncada

November 2, 2022

5  out of  5 rating by Luis Moncada
"Great service. Great people there"

Becky Evans

October 30, 2022

5  out of  5 rating by Becky Evans
"I have been with Rafael Parker State Farm for a few years now. The staff is always very helpful and friendly! Nayeli is awesome! She is very professional, and quick to help you with anything you need."

Katie Norris

October 28, 2022

5  out of  5 rating by Katie Norris
"Jose helped me when my insurance doubled overnight! He explained all the coverages and helped me get a better deal! Recommending to my friends and family."

Raquel Sanchez

October 28, 2022

5  out of  5 rating by Raquel Sanchez
"(Translated by Google) At the Mckinney branch, personally, excellent treatment, very friendly, always willing to help in everything Nayeli, a very nice person, all the staff. thank you a thousand thanks (Original) En la sucursal Mckinney, en lo personal excelente trato, muy amables siempre en la disposición de ayudar en todo Nayeli muy linda persona todo el personal. Gracias mil gracias"